Behind the Scenes at Global-Roam

The post below is an early draft (and is incomplete).

It has been superseded by a more recent update, which I posted here on the blog on Thursday 25th February 2010.  The post below remains here (for now) as a historical curiosity.

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The role of the Product Manager follows a similar model as that we will apply to our Chief Software Engineer and, as such, the position might be equally termed:

Manager for Discerning, Developing and Delivering what the Customer Wants

Again, all three aspects of the role are important.

1)     Summary

As Product Manager, you will accept direct responsibility for one (or more) of our Mature Products.

With this responsibility, your focus will be on maximising the value we deliver to clients through this product – whilst at the same time maximising the value we generate for ourselves, over the longer-term.

You will also accept responsibility as a Project Manager in the software development process – utilising the Agile methods promoted by the Chief Software Engineer.

If necessary, you will also play a role in coding, though this will not be your primary focus.

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This post is a 2nd draft, and is still an incomplete work-in-progress.  In particular, please note that this has been posted (as a draft) in order to facilitate input from a variety of different people:
1)  As a team we will be discussing these Roles and Responsibilities at Beer O’clock on Friday 23rd January.
2)  We are also seeking input from both Shirlaws and Sound Reasoning with respect to these drafts (as they both bring a different perspective on our business).

Following from the role descriptions for our Chief Software Engineer and our Product Managers, the following could be viewed as the role descriptor for our Code Monkeys:

Developer and Deliverer of what the Customer Wants

Again, all focus on what the customer wants is important.

1)     Summary

To be added

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I posted, early in January, about where our bus is headed (you might refer to this as our Vision).  I have progressively refined this, since then, to improve the clarity of this core message.

For those who are interested, I have also started posting more details about some aspects of this Vision – as falling under any of these core headings.  This post provides more details under the first heading.

As part of the navel-gazing we have been doing recently (to coincide with our 10th birthday, which is rapidly approaching) we have been contemplating this question.  For us, there are plenty of opportunities (some mutually exclusive – at least for a company our size).

Being New Year’s Day, I thought it would be of interest to you to post a few comments about where our bus is headed into the future. Call this our very own New Year’s resolution.

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