Summary of Our Core ValuesPosted on March 1st, 2010 by Paul McArdle – 8 Comments
Beginning in early March, I have been progressively posting about each of our core values.
A. Why focus on Values?
To provide context – i.e. to provide the reason why we do what we do.
Increasingly in future, we will be referring back to these core values to provide us a grounding as our business grows – they will define the basis for our culture (the way we do things around here).
1) By ensuring that everyone “on our bus” is aligned with these core values, we will be one large step towards being able to entrust everyone on the bus to make a congruent decision, whatever challenges emerge in the future.
2) With everyone on our bus being aligned with these core values (and understanding, through a process like this, the details of how we expect these values to be manifest) our next step is to ensure that everyone has the capabilities needed to operate their aspects of bus (i.e. I’m talking here about getting people into the right seats, and training them for the role).
In the months and years ahead, we will be periodically returning to each of these values at Beer O’clock in order to assess how we are performing against our expectations.
If you see us not living up to these standards, please give me a call (tel +61 7 3368 4064 or +1 416 628 1466) to let me know!
B. What are our Core Values?
Below, for your reading pleasure, is a listing of what we have undertaken to stand for.
Value # 1) Customers First
We have completed a first pass at what it means to us to put our customers first.
As we have time, we will progressively refine our thoughts on this blog.
Please do challenge us, if you see us doing something that does not seem to be “customers first”.
Value # 2) Relentless Improvement
I’ve also had the time to post about our our drive for Relentless Improvement.
Likewise, we’ll be using this blog to progressively identify more about what this means to us – and how this meaning develops, as our company grows.
Value # 3) Openness
I’ve made this post about facilitating openness - a value/skill we’ll all need to develop.
As time progresses, we will post more in this respect.
Value # 4) Autonomy & Choice
I have not yet had a chance to post about this, but will do so in the future.
Hope this helps clarify the types of people we’re looking for!