Behind the Scenes at Global-Roam

A few weeks off over the Christmas and New Year break has given me some time to reflect on the year that was, in 2011.

We started that year very wet, and with a few jitters as well (with floodwaters from the Brisbane river threatening our offices).

At the end of the day, our office escaped any inundation (whew!), though we lost quite a bit of productive time waiting for power to be reconnected, and sorting through everything that had been hurriedly packed for the evacuation (still not finished unpacking, to tell the truth).

The important point to note here, however, is that through it all we continued to (seamlessly) supply data feed to hundreds of people around Australia, and across a number of continents – testament to the numerous layers of redundancy built into our processes, and the resilience of our people.

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I posted, early in January, about where our bus is headed (you might refer to this as our Vision).  I have progressively refined this, since then, to improve the clarity of this core message.

For those who are interested, I have also started posting more details about some aspects of this Vision – as falling under any of these core headings.  This post provides more details under the first heading.

As part of the navel-gazing we have been doing recently (to coincide with our 10th birthday, which is rapidly approaching) we have been contemplating this question.  For us, there are plenty of opportunities (some mutually exclusive – at least for a company our size).

Being New Year’s Day, I thought it would be of interest to you to post a few comments about where our bus is headed into the future. Call this our very own New Year’s resolution.

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