02 - People & Culture

Believing in “Malleable Intelligence”

Posted in Book Review, Personal Development, Recruitment on November 5th, 2011 by Paul McArdle2 Comments

Early in reading “Self-Theories” by Carol Dweck, I came across the following passage (p37-38) which explains the dichotomy of views that influences what each person achieves in life:

“Once students adopt a theory of intelligence, it affects what they value, how they approach intellectual tasks, and how they interpret and respond to what happens to them.

A belief in Fixed Intelligence raises student’s concerns about how smart they are, it creates anxiety about challenges, and it makes failures into a measure of their fixed intelligence.  It can therefore create disorganised, defensive and helpless behaviour.

A belief in Malleable Intelligence creates a desire for challenge and learning.  In fact, some incremental theorists tell us that they worry a task will be too easy for them and, essentially, not worth their while.  Setbacks in this framework become an expected part of long-term learning and mastery and are therefore not really failures.  Instead they are cues for renewed effort and new strategies.”

For anyone who’s been following our company as we grow and mature, you’ll appreciate that I’ve been grappling with really understanding both: read more »

What’s our score on these Nine factors?

Posted in Personal Development, Recruitment on November 4th, 2011 by Paul McArdle1 Comment

As a brief PS to this recent post about people who are right for our bus, I saw this HBR interview with Heidi Grant Halvorson pop up on my iGoogle page.

Heidi references this earlier post about Nine things successful people do differentlyand promotes her new ebook of the same title.

These nine behaviours/beliefs are food for thought – both for us, as possible selection criteria for new recruits, and also as focal points for anyone interested in achieving better performance, over time.


As a further note to Heidi’s point #5, have started reading Carol Dweck’s “Self Theories”, which expands on this concept.

“Right people on the bus” is (still) hard to get right

Posted in Hellos and Goodbyes, Performance Reviews, Personal Development, Recruitment on October 30th, 2011 by Paul McArdle2 Comments

Another pause for thought last week with respect to Jim Collin’s classic statement.

For those who have known us for a number of years, you might recognise that we’ve come a long way from our “wilderness years”  – we’ve taken some big steps in getting the right people on the bus, and (just as importantly) in the right seats.

However this year we’ve still made a couple mistakes – which has been costly and painful for all involved – and has not helped us in our goal of putting customers first:

In meeting these challenges, I found Jim’s “five things to consider” useful – along with the other materials on the site.

In more general terms, I have also found that there are sections in “Execution – the discipline of getting things done” (part-way through reading) that have been useful.

Looking forward, there are a number of things that we will be looking to do over the coming 12 months or so:

read more »

Mindset dichotomy – Growth vs Fixed

Posted in Personal Development on July 9th, 2011 by Paul McArdle1 Comment

Picked up “Little Bets” [since reviewed here] by Peter Sims this week, as the underlying theme of the book is something we’ve been striving to base our business around (we’re getting closer every month).

As some background to the main message of the book, the author provides a chapter on the “Growth Mindset”.

I’ve heard a similar dichotomy of views expressed in other contexts before (such as with respect to two conflicting views of wealth creation, and in terms of negotiation) but have not seen it explained in relation to personal development before.

Given where we’ve come from, and where we’re headed, I have included some excerpts here (from p36):

read more »

Is Talent Overrated?

Posted in Book Review, Personal Development on May 18th, 2011 by Paul McArdle2 Comments

In some ways, I believe that it is.

I’ll spoil the punch-line -  eighteen months ago I posted about how 10,000 hours of “dedicated practice” are required to reach true mastery of any discipline.

This book is one of several that take up this theme, and which were referenced in the news articles linked in the post above.  Other books include “Outliers”, plus many others we have not read.

The Book

What we thought

TalentIsOverrated
Talent is Overrated

by Geoff Colvin
Thumbs up

Well worth reading
for greater depth
than the articles quoted in the post above

I’ve posted separately about why we read, and review, so many books (and about the links above)…

read more »

Implications of the “Letter to a Future Leader”

Posted in Book Review, Leadership, Personal Development on May 12th, 2011 by Paul McArdleBe the first to comment

Had almost reached the end of this book and was thinking that (whilst it did contain some worthwhile information), it did not totally do it for me….

The Book

What we thought

Know How
Know-How:
the 8 skills that separate people who perform from those who don’t

by Ram Charan
Thumbs up

Solid, not stellar –
but the letter’s worth reading!

I’ve posted separately about why we read, and review, so many books (and about the links above)…

.

…and then I reached his “Letter to a Future Leader”, included at the end of the book (p265) …

read more »

Half full AND half empty

Posted in Performance Reviews, Retrospectives on April 10th, 2011 by Paul McArdle6 Comments

Recently, I’ve been finishing off the book Chasing the Rabbit by Steven J. Spear.

The book has a passage that provided a much clearer description of something I’ve tried to explain to various people at various times over the past 11 years.

It’s a quotation from a person relating their experience in a personal performance review:

read more »

2nd update - recruitment of our GM Sales & Marketing

Posted in Recruitment, Role of GM M&S on March 19th, 2011 by Paul McArdleBe the first to comment

This is a brief post to follow on from the first update, provided 7 months ago.

I’ve made this post as we’ve had inquiries periodically over the intervening period, asking whether we’re going to be kicking off the recruitment process soon.  Hence for those others who might be interested, this post is to keep you updated.

The short answer to the question is “not just yet”!

I am very keen to have this person onboard, as he/she will be a key contributor to achieving the ambitious vision we’ve set for the business.

However we’ll be generating a higher ROI through 2011 if my focus remains elsewhere for a little while longer… read more »

Personal Peak Performance

Posted in Management, Motivation, Personal Development, Recruitment on February 25th, 2011 by Paul McArdle1 Comment

A whirlwind trip interstate this week to see some existing clients, and some potential new clients, provided a few hours on the plane to catch up on some reading.

Amongst the things I read was “What brain science tells us about how to excel” by Edward M Hallowell in the December 2010 issue of HBR.

Given we have set some ambitious goals in terms of where our bus is headed, and that I have learnt (the hard way) the value of getting the right people on the bus, and in the right seats, I read this article with great interest.

read more »