Behind the Scenes at Global-Roam

Dear valued clients (that means all of you),

This week we have had new business cards printed and I have personally changed my email signature. My new job title is “Magician, Miracle Worker and Mind Reader”, which is so much more fun and interesting than my old title “Product Manager”.

Of course I am not actually a magician, do not read minds or work miracles. I do, however, seek to understand your needs better so that I can better serve you and grow myself as an individual.

When I say I seek to be a mind reader, what I mean is that I wish to understand and learn about your needs. When I say I seek to be a magician, I mean that I desire to be able to conjure the best solution to your problems. When I say I seek to work miracles, I mean that I wish to provide you with service so exceptional it will appear miraculous.

Obviously I have a long way to go and learning how to do these things is a large part of my professional growth. I would be particularly interested in any comments or suggestions that you have in how I can better accomplish my goal of being the best product manager around. Please let me know what you think, I’d love to hear from you.

Sincerely,

Stephen Hurn
Magician, Miracle Worker and Mind Reader

A friend linked me this amusing video on the power industry, so I thought I would share it here.