Posts Tagged ‘customer focus’

Core Value #1 = Customers First

Posted in Value1 - Customers First on March 6th, 2010 by Paul McArdle – 14 Comments

On Friday last week (5th March) at Beer O’clock, we brainstormed about what it means (to us) to share the primary value of “Customers First”.

We will continue this process in subsequent weeks with the aim of identifying the specifics of what each core value means to us, and how we (and others) can hold ourselves accountable.

The following is a shortened list of some of the points made during the brainstorming session (a fuller list is here as a restricted post).

read more »

What do I mean when I say “we’re going Nimble”?

Posted in CEO's Philosophy, Company Roles, Methodology, What and Why on February 11th, 2010 by Paul McArdle – 8 Comments

I was speaking with someone today, who stated that they had inferred I would have a tattoo on my butt reading “Agile Rocks” (or something like that).

I do apologise for any misconception caused by posts such as this one.

I also apologise for the images inadvertently conjured up by the first sentence.

read more »